E-Tab Technical Issues Evening & Night:
E-Tab Technical Issues during the Day:
Lead Technician Tanner Kirkeide 218-770-1827
Fargo and Southeast ND Ryan Sunram 701-371-5171
Grand Forks and Northeast ND Dustin Fincher 218-275-3135
Devils Lake and North Central ND Lucas Callahan 701-426-1423
Minot and Northwest ND Sean Gallier 701-240-9222
Meet The NGG Team
I have been in the gaming industry in ND for 20 years now. I found out early in my career that this is the industry for me. My passion for this industry is watching charities grow and give back. To see the local baseball team, get new uniforms, or to see a soccer complex get built, makes it all worth it to me. I work with everyone involved in the organization, from the board members, gaming managers and site managers, to the gaming employees. I love who I work with, and I love the customers that I have, and now call friends. Many days, you will find me traveling across North Dakota, Minnesota, South Dakota, or Wyoming striving to get out to all sites and see as many people as I can.
I currently live in Oxbow with my wife Stephanie, and my three beautiful children Reagan, Grayson, and Lillian. If you know me, you know that Next Generation Gaming is a family first company. I love watching dance recitals, plays, hockey games, basketball, golf, and football or anything else that my kids are involved in. As you also may know about me, I love being outdoors hunting, fishing, golfing, and playing with the kids. There are many things in my life that drive me, and family and the outdoors are a couple of them.
Next Generation Gaming is a member of Allied Charities of Minnesota and I also sit on the North Dakota Gaming Advisory Board. As a company, we try to stay up on the current events in all our markets, so we can pass along the best knowledge possible to our customers. We do not know everything, and what we do not know, we will find out for you. We strive every day to be the best for our customers and to put customer service as our top priority. You will find our team out and about talking to you, not just dropping off product. We want to know what your needs are, and we will work together to make your organization make the most money possible, in order to fulfill your mission, vision, and values.
At Next Generation Gaming, we live by our visons, and values. Our Three P’s, as we call it, are People, Passion, and Purpose. And we LIVE to provide Loyalty, Integrity, Values, and Excellence.Anytime you want to contact me, I can be reached by phone at my Cell 701-371-0457, Office 701-532-3111 or by email at email@example.com.
Jay O'Connor : Vice President
I joined Mike Lorz and the NG Gaming team in February of 2017.
I was born and raised in New Rockford ND My parents still currently live and operate a small cattle farm west of New Rockford. After Graduating from high school, I attended MSU-Bottineau and Mayville State University. I earned a degree in elementary education as well as a minor in physical education. After teaching in two different school districts, I decided to join the charitable gaming industry. I currently live in Mayville with my wife, Mindy, and two children, Kennedy and Kellen. Both kids enjoy sports as well as many outdoor activities. My favorite pastimes are fishing, sports, and spending time with my family.
Working with charities daily to grow and run smoothly is my #1 goal. Next Generation Gaming takes pride in making sure all our customers, big or small, get the same attention to all their gaming needs. If you need anything, please call or email me.
Janet Mueller : Office Manager218-230-8466
I was born and raised in the great state of Minnesota and have degrees in both accounting and business administration. As most of you already know, I met Mike when we both worked for a former distributor. When he decided he wanted to go out on his own, he asked me to join him in his new adventure. I said yes without hesitation.
All of Mike’s new team went into this new adventure pledging total customer satisfaction. As we have entered the new world of E-Tabs, we have continued to grow, learn and be the best in ND. We do have the best technicians in the field. Our salesmen are always available to take your calls and answer your questions. I have enjoyed working with all of you and look forward to our continued relationship.
Josh Phillips : General Manager701-371-0565
I joined Next Generation Gaming in October of 2017. Over the last 5+ years, I have enjoyed being part of a wonderful team that isn’t afraid to take on any task. Customer service is a huge priority for me and our whole team. Whether we are fixing issues at a current location or installing a new site, customer service and uptime are top priorities.
Before starting with Next Gaming, I lived in Eden, SD and worked eight years with Green Iron Equipment as an Integrated Solutions Specialist. I currently live in Fargo with my wife Bobbi and two children Parker(8) and Haddie(6). Away from work, I enjoy spending time in the great outdoors with family and friends.
I take great pride in the wonderful company I work for and realize that none of it would be possible without our great customers. Thank you all!!!
My territory primarily began along the I-94 corridor and south, with a few stops just north of it. Now, I am excited to be heading up our ND sales division and continuing to provide the best service in North Dakota! Next Generation Gaming has a great team of employees and Mike is a great person to work for and with.
Shane Bruns : Sales Manager-Minnesota701-540-7027
I have been working in the gaming industry with NG Gaming for 6+ years. Before that, I worked for several years in sales in the beverage industry. I am a Minnesota native, having grown up and graduated from high school in Walker and then from college at MSUM in Moorhead. I now reside in Moorhead with my wife and two daughters. I spend a lot of my time in the great outdoors, traveling to Walker and around the beautiful state of Minnesota.
I pride myself on hard work and top-notch customer service. I put dependability and my customer relationships as a top priority. I sincerely look forward to meeting you and helping you in your gaming needs.
Randy Fincher : Sales / Business Development
For the last eight years, I have been fortunate to be with NG Gaming, but have extensive experience in the gaming industry that began in 1992 working for the UND Athletic Club in Grand Forks. In 1994, I started my own gaming equipment repair business, PM Services. Additionally, I worked as a salesman for Borchert Distributing, LLC. for seven years.
My wife and I love to spend time at our lake cabin along with our adult children, grand-children, and great-granddaughter. I love to go fishing, boating, and 4-wheeling.
I really enjoy working with my customers and am always happy to help you with any of your gaming needs. If you need anything, I’m just a phone call or email, Fincher2@hotmail.com, away!
Michelle Welder : Electronic Billing
With over 31 years of gaming experience working as an auditor in the Gaming Division for the state, I joined the NG Gaming team in August 2018.
Originally from a small town in southwestern North Dakota (Mott), I currently reside in Bismarck. I am a CPA (retired) and do the billing and reporting for the electronic pull tabs for NGG. One of the perks of my position is that it allows me to continue to interact with gaming managers, accounting personnel for organizations, and Grover Gaming personnel. I’ve had a long-standing passion for the charitable gaming industry and its people. I’m finding it very interesting being on the “other side” of gaming and involved in the electronic pull tab activity.
In addition to being the proud mother of two children, I am an avid pinochle player and have conducted tournaments in Las Vegas for players from all over the United States and participate in state and local tournaments.
Peggy Lorz : Account Specialist
I joined the NG Gaming team over two years ago and am responsible for billing and reporting of Minnesota sales, as well as assisting with office and computer projects. My previous experience includes working 20+ years at a bank as a manager of a 40-person team that handled the government credit cards. After that, I moved on to smaller companies, where I worked in customer service, then as a loan manager at a Credit Union, and most recently, was a Service Expert at Discovery Benefits.
My husband, Steve, and I have four children, Michael, Stephanie, and Jessica, who live in the Fargo/Moorhead area, and Michelle, our first born, lives in Woodbury, MN. I also have three grandchildren that I love spending time with, and a 4th on the way. We enjoy time at our family lake cabin together, paddle boarding, fishing, and collecting night crawlers just for fun. In my free time, I enjoy walking my dog, gardening, canning, and am part of a very competitive family that vies to get the first tomato of the season. I like working through changes and am enjoying this new challenge at NG Gaming!
Shane Piatz : Warehouse Manager
Kari Lindblom - MN Sales / Business Development
Jon Jorgensen - Sales / Business Development
I have over 20 years of experience in the charitable gaming industry… the last 3 years as a charitable gaming salesperson for NGG. Before that I was a charitable gaming manager for several years, managing several gaming sites. I even got my start as a blackjack dealer. I have a passion for working in charitable gambling and know the most important thing is that we are here to help our communites.
I am a U.S. Army veteran of two deployments and a lifetime member of the VFW, as well as a member of AmVets. I have also been able to serve our local communities by being active with the Boys and Girls Club, as a board member. I’m excited to bring my experience and knowledge to team NGG. My goal is to provide great customer service to organizations in Minnesota and help you become even more successful. I am looking forward to meeting you all and helping any way I can.
Brad Stark - ND Sales / Business Development
I have been with NG gaming for almost 4 years. I've enjoyed my time as an E-tab service technician and also my experiences with everyone I have met along the way. I will be shifting from the E-tab tech side into a sales position for the central and western part of the state of ND.
I live in Bismarck and during my spare time, I enjoy the outdoors, by snowboarding or going to the lake.
I am looking forward to the opportunity to assist our customers and charities to deliver the products and service they need.
Chuck Wilson - SD Sales / Business Development
I started working at NG Gaming in January 1st 2022. I previously worked for another great company, Wooden Mallet, here in Aberdeen. My wife of 25 years, Melissa, and I have lived in Aberdeen SD for the past 31years. We enjoy going out for dinner, movies, our chocolate lab, Finn, and traveling.
Working for NGG gives me the opportunity to meet a diverse group of people that share so much in common with me. Please give me a call and let me help you be more profitable with your video lottery and charitable gambling needs in South Dakota.
Tanner Kirkeide - Head Service Technician
I began working for Next Generation Gaming at the beginning of 2020 as a service technician. I really enjoyed working on site with our customers to install, train and maintain our E-tab machines and systems. Now, as Head Technician, I am providing daily support and resources to ensure that all of our service techs will be the best team in the electronic pull tab business. I also manage our electronic pull tab hardware and parts inventory, making sure our technicians have the parts and hardware needed to keep our customers downtime to a minimum.
I am originally from Herman MN, where I met my wife, Holly. We now live in West Fargo. I enjoy snowmobiling, fishing, and helping out on our family farm during the busy season.
I am excited to be in my new role at NGG and will continue to ensure the best service to our ND charitable organizations, gaming managers and gaming staff.
Dustin Fincher - Service Technician
In my spare time I enjoy being at the camper, fishing, 4 wheeling, and having a Morgan under the stars. Along with my wife, Amanda, I have one son(Austin), two daughters(McKenzie & Maci) and a granddaughter (Winter).
Sean Gallier - Service Technician
I have been working for Next Generation Gaming for 4 years. I provide service and maintenance for NGG's electronic pull tab machines in the northwest corner of North Dakota. I also work at each site helping the charitable gaming and site staff with training and troubleshooting. I live in Minot and in my spare time I enjoy doing outside activities and spending time with my son and daughter.
Lucas Callahan - Service Technician
I've worked for NG Gaming for 3 years. As a service technician, I provide service and maintenance for NGG's electronic pull tab machines in the north-central area of North Dakota. Besides doing the installation and maintenance of NGG's E-tab systems, I also work onsite with charitable gaming staff and assist them with training and helping with troubleshooting any issues that may come up. I am from Minnewaukan and still live there. I enjoy sports, outdoor activities, and spending time with my family.
Ryan Sunram - Service Technician
I am originally from Audubon, MN and went to college at MSUM in Moorhead and played football for the Dragons for 3 years. Before joining NGG, I worked for many years in the technology industry with 10 years focused in sales and development for a non-profit fundraising software company. My wife, Jennifer, and I currently reside in Kindred, ND and have been married for 19 years. We have two children. Our daughter, Jordyn, graduates this year and will be attending the University of Jamestown to study Exercise Science and playing soccer. Our son, Riley, is 16 and plays football, basketball and track and field.
I joined NGG because of the sense of family and pride the employees have in taking care of their customers. It really isn’t "just a saying" at NGG, it is something that is focused on each and every day. We succeed if our customers are successful and it is exciting to be a part of this team.
I’ve been part of teams my whole life. Whether sports, school, or volunteer, I’ve thoroughly enjoyed the comradery and relationships that were built during those times and have some life-long friends as a result. I look forward to continue working hard with NG Gaming for charities and to building positive relationships along the way.
I grew up in Foley, Minnesota. After graduating high school, I went to college in Eau Claire, Wisconsin. There, I was lucky enough to meet my girlfriend Nicky. We have two dogs, Lola and Juneau. I like to spend time in the metro area with Nicky’s family, fishing and hunting whenever the seasons allow, and going to breweries and wineries.I am in the Twin Cities metro area most days of the week. Along with frequenting southern cities like Winona and Mankato, I also love being in Duluth as well as the drive there and back. I’ll be servicing the metro area, North to Duluth and South to Iowa. My phone number is 320-249-3834 and my email is firstname.lastname@example.org, feel free to call or email me any time, day or night. I hope to hear from you soon.
Mike Burner - Service Technician
I’m from Minot, ND and graduated from Minot State University in finance and accounting. I currently live in Minot with my girlfriend, Jessie, and our 2 dogs, Rajah and Sable. I started working for NG Gaming the summer of 2022 and I provide service, maintenance and installation for electronic pull-tab machines in northwest ND and Minot area. On my off-time, I enjoy hunting, fishing, traveling, and spending time with family and friends at the lake. Other activities that I enjoy are skateboarding and snowboarding.
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